Allentown, Pa. — Centered on customer responses, PPL Electric has introduced a new consumer monthly bill design and style meant to be less difficult to browse. Commencing in August, PPL payments now contain details about which firm provides electric power and rate comparisons to PPL’s default provider nevertheless PPL delivers electrical power, Pennsylvanians can store close to for a chosen supplier.
In addition to provider data, charges will include things like a calendar year-in excess of-year comparison of customers’ electric power use together with far more regular details like latest equilibrium, owing dates, and payment options.
PPLelectric.com has undergone substantial variations with an up to date design and extra intuitive navigation tools. The new self-provider parts of the web-site make it possible for prospects to manage each day transactions with out owning to make phone calls. Self-assistance equipment include earning payments, signing up for payment arrangements, reporting outages, handling electrical power use, and other selections.
Customers will be asked to generate a website profile to use on the net self-support. The moment a profile is developed, prospects can switch to paperless billing if ideal and pay on-line in a handful of clicks. The internet site is cellular pleasant for people who want to search using a smartphone or tablet.